Senior DevOps Lead
RemoteGermany
Job Summary
Lead the design, implementation, and continuous improvement of LivePerson's observability platforms across logs, metrics, traces, alerting, and synthetic monitoring on Google Cloud Platform. Own and optimize large-scale pipelines processing high volumes of telemetry data using Filebeat, Kafka, Elastic Cloud, Prometheus, and OpenTelemetry. Design, build, and maintain scalable Kubernetes-based services with Helm and CI/CD pipelines while establishing standards, dashboards, and alerting frameworks for hundreds of engineering users. Partner with DevOps, SRE, and vendor teams to deliver reliable solutions and mentor staff on cloud-native best practices.
Required Qualifications
- 5+ years of experience in software engineering, DevOps, SRE, or a related discipline, with a strong background in application development and cloud engineering
- Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent professional experience
- Strong experience with Kubernetes and containerization technologies, including Docker
- Extensive experience with observability and monitoring technologies such as Grafana Labs, Captain Hook, Zabbix, Fluentd, ELK, Kafka, and Prometheus
- Experience with Infrastructure as Code (IaC) tools such as Terraform, Ansible, or CloudFormation
- Experience working with cloud platforms such as GCP, AWS, or Azure, including compute, storage, networking, and related cloud services
- Strong programming and scripting skills in one or more languages, such as Go, Java, JavaScript, or Python
- Experience designing and operating highly available, scalable, production-grade systems
- Strong understanding of CI/CD practices and cloud-native development methodologies
- Excellent problem-solving, communication, and collaboration skills, with the ability to influence technical direction across engineering teams
Desired Qualifications
- Experience with OpenTelemetry Collector and Grafana Agent
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