Senior Dental Administrator

Oversee daily front-office operations, including scheduling, patient flow, and front desk coverage while verifying insurance claims, managing collections, and resolving billing discrepancies. Act as the go-to resource for junior receptionists and administrators, providing training and day-to-day guidance to support the team. Monitor operational goals for new patient growth and case acceptance, while supporting marketing initiatives to build the patient base. Manage the multi-line phone system to ensure a professional, welcoming presence at reception. This role is based at Toothworks Pine Ridge Dental Centre and requires proficiency in Abeldent Dental Practice Management software.