Senior Deal Desk Analyst
Hybrid · Cape Town, Western Cape, South Africa
Job Summary
Senior Deal Desk Analyst to review and validate deals across new business, renewals, and pricing changes; ensure accuracy of Salesforce CPQ data and contractual alignment; perform ARR and contract reconciliation prior to deal approval; act as the bridge between Sales, Revenue/Billing, and Finance teams; approve, query, or reject opportunities with clear rationale; support month-end activities, reporting, and financial analysis; mentor junior team members and help manage workload. Requires strong attention to detail, finance/revenue operations knowledge, experience with ERP/CRM systems (Salesforce preferred), contract review and reconciliations, advanced Excel, and excellent stakeholder management. Desirable experience with Salesforce CPQ, SaaS contracts (ARR/MRR/renewals/pricing models), and data analysis in high-volume environments.
Required Qualifications
- Strong attention to detail with a focus on data accuracy and governance
- Solid understanding of finance or revenue operations principles
- Experience working with ERP/CRM systems (Salesforce preferred)
- Proven experience reviewing contracts and performing reconciliations
- Advanced Excel skills (pivot tables, analysis, data validation)
- Strong communication skills with the ability to manage stakeholders effectively
- Analytical mindset with strong problem-solving ability
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