Senior Data Center Technician
On-siteAshburn, Virginia, United States
Job Summary
Identify opportunities to replace or upgrade server components and validate cabling while monitoring and assigning work in the ticketing environment. Mentor less experienced technicians, implement technical solutions, and train on advance fix and repair techniques aligned with corporate objectives. Act as a technical liaison for both technical and non-technical teams to identify and resolve resiliency, reliability, and availability risks. Adhere to standard operating procedures and method of procedures for operational Data Center Change Control processes. This 24/7/365 on-site role includes rotating night, weekend, and holiday shifts with occasional travel, requiring biometric data consent for access control.
Required Qualifications
- Knowledge of server/storage/network hardware systems and components
- Excellent time management skills
- Detail-oriented with excellent organizational skills
- Be a good team player
- Strong interest in learning new DC concepts and technology
- Dependable and trustworthy
- Able to work alone and as part of a team
- Must be able to lift up to 50 lbs
- Able to climb a 9 ft ladder
- Strong verbal and written communication skills
- Shift schedule that rotates. Includes nights, weekends and holidays
- IT Hardware Concepts knowledge (RAID, Linux/Unix, CLI, etc.)
- Good computer skills
- Able to stand and walk for extended periods of time
- Able to work 10-12 hour shifts
- Willing to travel as required
- This is a 24/7/365 position on-site and includes day/night shift, weekend and holiday work with occasional travel based on business requirements
- This position will also require consent to the processing of biometric data for identity verification and access control
Desired Qualifications
- Any experience with mainstream ticketing systems is a plus
- Client experience is preferred
- 2-year or 4-year degree or relevant work experience
- 2 Years of Data Center Experience; 1 year of development
- Linux administration knowledge/Ability to run Linux commands
- Data center networking knowledge
- Experience in Data Center Infrastructure projects
- 1 year+ experience in Structured Cabling Copper/Fiber and testing of cables
- 1 year+ experience in Cooling and Electrical systems concepts inside the data center
- Experience in repairing and working on Oracle servers is nice to have but not required
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