Senior Data Analyst, Growth Analytics (CRM)
Remote · Toronto, Ontario, Canada or Argentina
Job Summary
Senior Data Analyst, Growth Analytics (CRM) owns the CRM analytics strategy to deepen customer relationships, optimize retention, and drive lifetime value. You will define measurement frameworks for CRM campaigns and lifecycle journeys, design and analyze experiments (A/B, holdouts, campaign lift), build automated dashboards to track CRM performance, and present insights to executives. Collaboration with Marketing, Product, and Data Engineering is required to ensure data-driven CRM decision-making that ties outcomes to revenue and retention, with a focus on turning data into actionable strategies for growth.
Required Qualifications
- 5+ years of experience in analytics with a focus on CRM, lifecycle, or growth analytics
- Advanced proficiency with SQL
- Experience with business intelligence platforms (Tableau, Looker, or equivalent)
- Strong communication and storytelling skills
- English proficiency (written and spoken) for HQ presence in the U.S.
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