Senior CX/UX Researcher (AI-First Innovation for Tax & Accounting) – Hybrid R0057505
$85,600–$149,400 year
HybridKennesaw, Georgia, United States
Kennesaw, Georgia, United StatesHybridFull Time$85,600–$149,400 yearSenior LevelBachelors DegreeTECHEnterprise
Full TimeSenior LevelBachelors DegreeEnterpriseTECH
Job Summary
Senior CX/UX Researcher responsible for leading and executing complex user research studies in AI-enabled Tax & Accounting products. Partner with designers, product managers, and engineers to translate insights into strategic design roadmaps; synthesize findings for executive audiences; develop personas/archetypes and journey maps; champion AI/agentic workflows and emerging methodologies across the organization; contribute to cross-functional alignment and impact product strategy with data-backed recommendations.
Required Qualifications
- Bachelor's Degree in Design, HCI, Behavioral Sciences, or related field or equivalent relevant experience with advanced UX certification or training
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