Senior Customer Success Manager
$80,000–$120,000 year
Remote
RemoteFull Time$80,000–$120,000 yearMid LevelTECHEnterprise
Type
Full Time
Level
Mid Level
Company size
Enterprise
Industry
TECH
Job Summary
Join OutSystems as a Senior Customer Success Manager, working remotely in Brazil. This role requires 5+ years of experience in customer-facing roles, focusing on ensuring customer success with our low-code application development platform. Ideal candidates will have a Bachelor's degree and experience with large enterprise customers in a SaaS model.
Required Qualifications
- 5+ years' experience in a customer facing role
- Experience in Technical Account Management, Customer Success Management, Solution Engineering/Architecture, or Professional Services role
- Experience with large enterprise customers in a SaaS revenue model
- Track record of consistently delivering projects and managing technical accounts
- Proven ability to lead people internally and externally to drive outcomes
- A highly quantitative approach to understanding, measuring, and forecasting customer behavior and revenue
- Ability to work across geographies and cultures
- Bachelor's Degree (or equivalent) or higher
Desired Qualifications
- Intellectual curiosity
- Sense of humor
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