Senior Customer Service Executive
On-siteQuarry Bay, Eastern, Hong Kong
Quarry Bay, Eastern, Hong KongOn-siteFull TimeSenior LevelEnterprise
Full TimeSenior LevelEnterprise
Job Summary
Handle customer enquiries professionally via phone, email, and live chat while maintaining high-level service standards and strong customer relationships. Welcome candidates with call centre, hotline, general banking, teller, or phone banking backgrounds. A degree holder or those who passed five subjects in HKCEE/HKAL/HKDSE are required; experience in call centres, hotline officers, or general banking roles is an advantage. Proficiency in English and Mandarin is essential, as is passing IIQE Paper 1, 2 or HKSI Paper 1, 7 and 8. This role involves shift duty at the Quarry Bay location.
Required Qualifications
- Degree Holder OR Passed in 5 subjects in HKCEE/HKAL/HKDSE Holde
- Good command in English and Mandarin
- Shift Duty
- Working Location: Quarry Bay
Desired Qualifications
- Call centre background, hotline officer is an advantage
- Passed in IIQE Paper 1, 2 or HKSI Paper 1, 7 and 8 is an advantage
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