Senior Customer Service Associate - 16 month contract

Senior Customer Service Associate on a 16-month fixed-term contract based in Warsaw, Poland, hybrid work model. Responsible for timely customer communication across the order management process, ensuring compliance with customer agreements, collaborating with upstream/downstream functions and third-party providers to improve order accuracy and timeliness, driving continuous improvement initiatives, acting as a trusted advisor to internal/external customers, and pursuing ongoing skill development through training and hands-on experiences. The role supports Central and Eastern Europe markets within a team of five and emphasizes customer focus, relationship management, and cross-functional collaboration.