Senior Customer Service Agent - Transport & Logistics
HybridHamilton, Ontario, Canada or Hamilton, Queensland, Australia
Hamilton, Ontario, Canada or Hamilton, Queensland, AustraliaHybridFull TimeSenior Level
Full TimeSenior Level
Job Summary
Lodge enquiries, bookings, and provide quotes while generating consignment paperwork and tracking information for clients via phone and email. Monitor urgent consignments, resolve issues regarding delivery ETAs, short, or damaged freight, and assist customers in selecting the best carrier. This role includes ad hoc client site visits with the Sales Team. Monday to Friday 9:30 - 17:30. Successful candidates must have Australian work rights and a valid police record check. TIG Freight Management offers hybrid working, free parking, and employee assistance.
Required Qualifications
- evidence of work rights in Australia
- clear and valid police record check
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