Senior Customer Insights Analyst
$120,000–$125,000 year
Hybrid · Atlanta, Georgia, United States
Job Summary
As a Senior Customer Insights Analyst, you will lead customer-facing engagements focusing on technical and analytical projects for strategic accounts. Your role includes consulting and advising customers, engaging deeply to enhance product value, delivering enablement engagements, conducting analyses, and providing actionable insights to improve customer data maturity. Ideal candidates will possess strong communication skills, consulting experience, and industry knowledge in Marketing, SaaS, and eCommerce, alongside a passion for delivering optimal customer outcomes. The position requires travel up to 25% of the time and offers a base salary range of $120,000 to $125,000, alongside a potential discretionary bonus.
Required Qualifications
- Strong communication skills with the ability to influence change at organizational levels.
- Experience in overseeing customer project responsibilities and relationships in a consulting role.
Desired Qualifications
- Excellent competencies in Marketing, SaaS, and eCommerce.
- Experience in building integrations, innovative solutions, and open-source projects.
- Experience leveraging AI tools to enhance work quality and accelerate timelines.
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