Senior Credit Analyst (Credit Analysis experience in AU Mortgage)
$24,552–$33,264 year
Remote · Philippines
Job Summary
Senior Credit Analyst responsible for supporting mortgage brokers by managing end-to-end loan processing: collating documents, pre-assessment, credit proposals, preparing/submitting loan applications, liaising with brokers, clients, lenders and referral partners, ensuring compliance and documentation. Duties include liaison with directors, brokers, clients, lenders, solicitors, conveyancers, real estate agents, and referral partners; loan application processing and settlement; client consultation and credit analysis; explaining mortgage terms and rates; maintaining CRM records; adherence to regulatory and lender policies; ongoing product reviews post-settlement; continuous professional development; teamwork with brokers; achieving KPIs related to accuracy, timeliness, client satisfaction, submission quality, and compliance audits.
Required Qualifications
- Solid 4-5 years experience in credit analysis in AU Mortgage Broking Industry
- Exceptional customer service
- Strong understanding of mortgage, asset finance, personal loan and business/commercial loan products and application processes
- Experience in loan processing, financial services, or a related field
- Proficiency in CRM systems and loan submission platforms
- Excellent attention to detail and organisational skills
- Strong communication skills (verbal and written)
- Positive attitude and strong work ethic
- Demonstrated problem solving ability
- Excellent time management & planning
- Experience with Mercury CRM (essential) and Microsoft
- Leadership
- Behaviors Required
- Teamwork
- Customer focused
- Quality and Safety Focused
- Being Motivated
- Loyalty to the job and business
- Honesty and Integrity
- Ability to work both autonomously & collaboratively
- Certificate IV in Finance and Mortgage Broking or equivalent.
- Previous experience in a mortgage broking firm or lending institution.
- Knowledge of regulatory requirements in the financial services industry
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