Broward CollegePosted 1 week ago

Senior Coordinator, Veterans

Broward CollegePosted 1 week ago

$52,900–$62,158 year

On-siteCentral, Louisiana, United States

Central, Louisiana, United StatesOn-siteFull Time$52,900–$62,158 yearSenior LevelBachelors DegreeLarge

Full TimeSenior LevelBachelors DegreeLarge

Job Summary

Oversee all veteran-related services and compliance functions, serving as the primary subject matter expert for VA educational benefits processes. Manage complex cases requiring advanced problem-solving while providing oversight, guidance, and training to Veterans Coordinators. Design and deliver comprehensive staff training programs on certification procedures, regulatory updates, and student-service best practices. Act as the institution's liaison with the VA Regional Processing Office, coordinating with Financial Aid, Advising, and Accounting to ensure accurate benefit disbursements. Conduct internal audits for certification accuracy and lead outreach initiatives to engage veterans and community organizations. Provide advanced advising to students navigating benefit delays and academic pathways.

Required Qualifications

Bachelor's degree
Six years of progressively responsible experience in veteran's services or a closely related area
Extensive knowledge of VA educational benefit programs and compliance requirements
Student support, advising, or case management experience
Expert-level knowledge of VA educational benefits and veterans-affairs regulations
Ability to design and deliver effective training programs and instructional materials
Knowledge of federal financial aid and its relationship to VA benefits
In-depth functional knowledge and expertise in area of specialization and general knowledge of related areas in the College
Ability to perform complex administrative analysis with only general supervision
Strong diagnostic, analytical and problem-solving skills
Excellent coordination and communication skills
Ability to plan and manage own work flow, priorities and results accomplishment
Ability to present and disseminate data to various levels
Advanced knowledge of computerized systems and operating environments i.e. Microsoft Office Products and specialized computer systems
Ability to interact and effectively communicate with a diverse employee and student population
Ability to effectively lead and coach others
Ability to monitor staff performance for accuracy, compliance, and service quality
Ability to provide coaching, corrective feedback, and mentoring
Ability to develop training materials, manuals, reference guides, and checklists
Ability to conduct internal auditing to ensure accuracy of certifications, reporting, and financial reconciliation
Ability to communicate federal policy updates and lead internal training sessions
Ability to coordinate with Financial Aid, Advising, Registration, and Accounting
Ability to ensure accurate student accounts, benefit disbursements, and resolution of discrepancies
Ability to develop, lead, and evaluate outreach initiatives and engagement programs
Ability to build partnerships with community veteran organizations, and employers
Ability to lead campus events, orientations, workshops, and recognition activities
Ability to provide advanced advising and individualized support to students using VA benefits
Ability to assist with academic pathways, navigating benefit delays, and connecting to campus or community resources
Ability to serve as the primary subject‐matter expert for all VA education‐benefits processes
Ability to oversee service delivery, ensuring consistency, accuracy, and regulatory adherence campus‐wide
Ability to manage complex and escalated cases requiring advanced problem‐solving and interpretation of VA regulations
Ability to provide oversight, guidance, and training to the Veterans Coordinators
Ability to act as the primary liaison to the VA Regional Processing Office
Ability to ensure full regulatory compliance, consistent service quality, and accurate reporting of VA educational benefits
Ability to interact and effectively communicate with a diverse employee and student population
Ability to present and disseminate data to various levels
Ability to perform complex administrative analysis with only general supervision
Ability to design and deliver effective training programs and instructional materials
Ability to monitor staff performance for accuracy, compliance, and service quality
Ability to provide coaching, corrective feedback, and mentoring
Ability to develop training materials, manuals, reference guides, and checklists
Ability to conduct internal auditing to ensure accuracy of certifications, reporting, and financial reconciliation
Ability to communicate federal policy updates and lead internal training sessions
Ability to coordinate with Financial Aid, Advising, Registration, and Accounting
Ability to ensure accurate student accounts, benefit disbursements, and resolution of discrepancies
Ability to develop, lead, and evaluate outreach initiatives and engagement programs
Ability to build partnerships with community veteran organizations, and employers
Ability to lead campus events, orientations, workshops, and recognition activities
Ability to provide advanced advising and individualized support to students using VA benefits
Ability to assist with academic pathways, navigating benefit delays, and connecting to campus or community resources
Ability to serve as the primary subject‐matter expert for all VA education‐benefits processes
Ability to oversee service delivery, ensuring consistency, accuracy, and regulatory adherence campus‐wide
Ability to manage complex and escalated cases requiring advanced problem‐solving and interpretation of VA regulations
Ability to provide oversight, guidance, and training to the Veterans Coordinators
Ability to act as the primary liaison to the VA Regional Processing Office
Ability to ensure full regulatory compliance, consistent service quality, and accurate reporting of VA educational benefits
Ability to interact and effectively communicate with a diverse employee and student population
Ability to present and disseminate data to various levels
Ability to perform complex administrative analysis with only general supervision
Ability to design and deliver effective training programs and instructional materials
Ability to monitor staff performance for accuracy, compliance, and service quality
Ability to provide coaching, corrective feedback, and mentoring
Ability to develop training materials, manuals, reference guides, and checklists
Ability to conduct internal auditing to ensure accuracy of certifications, reporting, and financial reconciliation
Ability to communicate federal policy updates and lead internal training sessions
Ability to coordinate with Financial Aid, Advising, Registration, and Accounting
Ability to ensure accurate student accounts, benefit disbursements, and resolution of discrepancies
Ability to develop, lead, and evaluate outreach initiatives and engagement programs
Ability to build partnerships with community veteran organizations, and employers
Ability to lead campus events, orientations, workshops, and recognition activities
Ability to provide advanced advising and individualized support to students using VA benefits
Ability to assist with academic pathways, navigating benefit delays, and connecting to campus or community resources
Ability to serve as the primary subject‐matter expert for all VA education‐benefits processes
Ability to oversee service delivery, ensuring consistency, accuracy, and regulatory adherence campus‐wide
Ability to manage complex and escalated cases requiring advanced problem‐solving and interpretation of VA regulations
Ability to provide oversight, guidance, and training to the Veterans Coordinators
Ability to act as the primary liaison to the VA Regional Processing Office
Ability to ensure full regulatory compliance, consistent service quality, and accurate reporting of VA educational benefits
Ability to interact and effectively communicate with a diverse employee and student population
Ability to present and disseminate data to various levels
Ability to perform complex administrative analysis with only general supervision
Ability to design and deliver effective training programs and instructional materials
Ability to monitor staff performance for accuracy, compliance, and service quality
Ability to provide coaching, corrective feedback, and mentoring
Ability to develop training materials, manuals, reference guides, and checklists
Ability to conduct internal auditing to ensure accuracy of certifications, reporting, and financial reconciliation
Ability to communicate federal policy updates and lead internal training sessions
Ability to coordinate with Financial Aid, Advising, Registration, and Accounting
Ability to ensure accurate student accounts, benefit disbursements, and resolution of discrepancies
Ability to develop, lead, and evaluate outreach initiatives and engagement programs
Ability to build partnerships with community veteran organizations, and employers
Ability to lead campus events, orientations, workshops, and recognition activities
Ability to provide advanced advising and individualized support to students using VA benefits
Ability to assist with academic pathways, navigating benefit delays, and connecting to campus or community resources
Ability to serve as the primary subject‐matter expert for all VA education‐benefits processes
Ability to oversee service delivery, ensuring consistency, accuracy, and regulatory adherence campus‐wide
Ability to manage complex and escalated cases requiring advanced problem‐solving and interpretation of VA regulations
Ability to provide oversight, guidance, and training to the Veterans Coordinators
Ability to act as the primary liaison to the VA Regional Processing Office
Ability to ensure full regulatory compliance, consistent service quality, and accurate reporting of VA educational benefits
Ability to interact and effectively communicate with a diverse employee and student population
Ability to present and disseminate data to various levels
Ability to perform complex administrative analysis with only general supervision
Ability to design and deliver effective training programs and instructional materials
Ability to monitor staff performance for accuracy, compliance, and service quality
Ability to provide coaching, corrective feedback, and mentoring
Ability to develop training materials, manuals, reference guides, and checklists
Ability to conduct internal auditing to ensure accuracy of certifications, reporting, and financial reconciliation
Ability to communicate federal policy updates and lead internal training sessions
Ability to coordinate with Financial Aid, Advising, Registration, and Accounting
Ability to ensure accurate student accounts, benefit disbursements, and resolution of discrepancies
Ability to develop, lead, and evaluate outreach initiatives and engagement programs
Ability to build partnerships with community veteran organizations, and employers
Ability to lead campus events, orientations, workshops, and recognition activities
Ability to provide advanced advising and individualized support to students using VA benefits
Ability to assist with academic pathways, navigating benefit delays, and connecting to campus or community resources
Ability to serve as the primary subject‐matter expert for all VA education‐benefits processes
Ability to oversee service delivery, ensuring consistency, accuracy, and regulatory adherence campus‐wide
Ability to manage complex and escalated cases requiring advanced problem‐solving and interpretation of VA regulations
Ability to provide oversight, guidance, and training to the Veterans Coordinators
Ability to act as the primary liaison to the VA Regional Processing Office
Ability to ensure full regulatory compliance, consistent service quality, and accurate reporting of VA educational benefits
Ability to interact and effectively communicate with a diverse employee and student population
Ability to present and disseminate data to various levels
Ability to perform complex administrative analysis with only general supervision
Ability to design and deliver effective training programs and instructional materials
Ability to monitor staff performance for accuracy, compliance, and service quality
Ability to provide coaching, corrective feedback, and mentoring
Ability to develop training materials, manuals, reference guides, and checklists
Ability to conduct internal auditing to ensure accuracy of certifications, reporting, and financial reconciliation
Ability to communicate federal policy updates and lead internal training sessions
Ability to coordinate with Financial Aid, Advising, Registration, and Accounting
Ability to ensure accurate student accounts, benefit disbursements, and resolution of discrepancies
Ability to develop, lead, and evaluate outreach initiatives and engagement programs
Ability to build partnerships with community veteran organizations, and employers
Ability to lead campus events, orientations, workshops, and recognition activities
Ability to provide advanced advising and individualized support to students using VA benefits
Ability to assist with academic pathways, navigating benefit delays, and connecting to campus or community resources
Ability to serve as the primary subject‐matter expert for all VA education‐benefits processes
Ability to oversee service delivery, ensuring consistency, accuracy, and regulatory adherence campus‐wide
Ability to manage complex and escalated cases requiring advanced problem‐solving and interpretation of VA regulations
Ability to provide oversight, guidance, and training to the Veterans Coordinators
Ability to act as the primary liaison to the VA Regional Processing Office
Ability to ensure full regulatory compliance, consistent service quality, and accurate reporting of VA educational benefits
Ability to interact and effectively communicate with a diverse employee and student population
Ability to present and disseminate data to various levels
Ability to perform complex administrative analysis with only general supervision
Ability to design and deliver effective training programs and instructional materials
Ability to monitor staff performance for accuracy, compliance, and service quality
Ability to provide coaching, corrective feedback, and mentoring
Ability to develop training materials, manuals, reference guides, and checklists
Ability to conduct internal auditing to ensure accuracy of certifications, reporting, and financial reconciliation
Ability to communicate federal policy updates and lead internal training sessions
Ability to coordinate with Financial Aid, Advising, Registration, and Accounting
Ability to ensure accurate student accounts, benefit disbursements, and resolution of discrepancies
Ability to develop, lead, and evaluate outreach initiatives and engagement programs
Ability to build partnerships with community veteran organizations, and employers
Ability to lead campus events, orientations, workshops, and recognition activities
Ability to provide advanced advising and individualized support to students using VA benefits
Ability to assist with academic pathways, navigating benefit delays, and connecting to campus or community resources
Ability to serve as the primary subject‐matter expert for all VA education‐benefits processes
Ability to oversee service delivery, ensuring consistency, accuracy, and regulatory adherence campus‐wide
Ability to manage complex and escalated cases requiring advanced problem‐solving and interpretation of VA regulations
Ability to provide oversight, guidance, and training to the Veterans Coordinators
Ability to act as the primary liaison to the VA Regional Processing Office
Ability to ensure full regulatory compliance, consistent service quality, and accurate reporting of VA educational benefits
Ability to interact and effectively communicate with a diverse employee and student population
Ability to present and disseminate data to various levels
Ability to perform complex administrative analysis with only general supervision
Ability to design and deliver effective training programs and instructional materials
Ability to monitor staff performance for accuracy, compliance, and service quality
Ability to provide coaching, corrective feedback, and mentoring
Ability to develop training materials, manuals, reference guides, and checklists
Ability to conduct internal auditing to ensure accuracy of certifications, reporting, and financial reconciliation
Ability to communicate federal policy updates and lead internal training sessions
Ability to coordinate with Financial Aid, Advising, Registration, and Accounting
Ability to ensure accurate student accounts, benefit disbursements, and resolution of discrepancies
Ability to develop, lead, and evaluate outreach initiatives and engagement programs
Ability to build partnerships with community veteran organizations, and employers
Ability to lead campus events, orientations, workshops, and recognition activities
Ability to provide advanced advising and individualized support to students using VA benefits
Ability to assist with academic pathways, navigating benefit delays, and connecting to campus or community resources
Ability to serve as the primary subject‐matter expert for all VA education‐benefits processes
Ability to oversee service delivery, ensuring consistency, accuracy, and regulatory adherence campus‐wide
Ability to manage complex and escalated cases requiring advanced problem‐solving and interpretation of VA regulations
Ability to provide oversight, guidance, and training to the Veterans Coordinators
Ability to act as the primary liaison to the VA Regional Processing Office
Ability to ensure full regulatory compliance, consistent service quality, and accurate reporting of VA educational benefits
Ability to interact and effectively communicate with a diverse employee and student population
Ability to present and disseminate data to various levels
Ability to perform complex administrative analysis with only general supervision
Ability to design and deliver effective training programs and instructional materials
Ability to monitor staff performance for accuracy, compliance, and service quality
Ability to provide coaching, corrective feedback, and mentoring
Ability to develop training materials, manuals, reference guides, and checklists
Ability to conduct internal auditing to ensure accuracy of certifications, reporting, and financial reconciliation
Ability to communicate federal policy updates and lead internal training sessions
Ability to coordinate with Financial Aid, Advising, Registration, and Accounting
Ability to ensure accurate student accounts, benefit disbursements, and resolution of discrepancies
Ability to develop, lead, and evaluate outreach initiatives and engagement programs
Ability to build partnerships with community veteran organizations, and employers
Ability to lead campus events, orientations, workshops, and recognition activities
Ability to provide advanced advising and individualized support to students using VA benefits
Ability to assist with academic pathways, navigating benefit delays, and connecting to campus or community resources
Ability to serve as the primary subject‐matter expert for all VA education‐benefits processes
Ability to oversee service delivery, ensuring consistency, accuracy, and regulatory adherence campus‐wide
Ability to manage complex and escalated cases requiring advanced problem‐solving and interpretation of VA regulations
Ability to provide oversight, guidance, and training to the Veterans Coordinators
Ability to act as the primary liaison to the VA Regional Processing Office
Ability to ensure full regulatory compliance, consistent service quality, and accurate reporting of VA educational benefits
Ability to interact and effectively communicate with a diverse employee and student population
Ability to present and disseminate data to various levels
Ability to perform complex administrative analysis with only general supervision
Ability to design and deliver effective training programs and instructional materials
Ability to monitor staff performance for accuracy, compliance, and service quality
Ability to provide coaching, corrective feedback, and mentoring
Ability to develop training materials, manuals, reference guides, and checklists
Ability to conduct internal auditing to ensure accuracy of certifications, reporting, and financial reconciliation
Ability to communicate federal policy updates and lead internal training sessions
Ability to coordinate with Financial Aid, Advising, Registration, and Accounting
Ability to ensure accurate student accounts, benefit disbursements, and resolution of discrepancies
Ability to develop, lead, and evaluate outreach initiatives and engagement programs
Ability to build partnerships with community veteran organizations, and employers
Ability to lead campus events, orientations, workshops, and recognition activities
Ability to provide advanced advising and individualized support to students using VA benefits
Ability to assist with academic pathways, navigating benefit delays, and connecting to campus or community resources
Ability to serve as the primary subject‐matter expert for all VA education‐benefits processes
Ability to oversee service delivery, ensuring consistency, accuracy, and regulatory adherence campus‐wide
Ability to manage complex and escalated cases requiring advanced problem‐solving and interpretation of VA regulations
Ability to provide oversight, guidance, and training to the Veterans Coordinators

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