Senior Content Marketing Manager, Storytelling
$170,000–$240,000 year
On-siteRedwood City, California, United States
Job Summary
Own customer storytelling end-to-end by sourcing prospects, conducting interviews, and crafting strategic blogs that drive sales. Produce written and video case studies with enterprise clients while managing production partners for major shoots. Translate technical product launches into compelling narratives for contact center leaders and manage the flagship blog, industry POVs, and company announcement cadence. Partner with product marketing on launch narratives and oversee the company newsletter and social content. Report to the CMO and work closely with the founding team to shape the company's voice.
Required Qualifications
- 3-7 years in content marketing, editorial, or journalism, including B2B SaaS or tech experience
- A portfolio of published work with range: customer stories, essays, launch content
- Proven end-to-end ownership of case studies or customer stories
- Comfortable with technical products
- Reporter instincts and editorial craft
Desired Qualifications
- Newsroom or tech media background
- Video fluency: can brief an agency shoot and film a scrappy walkthrough yourself
- Experience with support, CX, or post-sales audiences
- Startup experience, Series A through C
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