Senior Content Developer
HybridHyderabad, Telangana, India
Job Summary
Develop clear and comprehensive documentation for Acumatica ERP functional areas, keeping materials current with software releases while revising legacy content. Design training courses and skill assessments to support learner personas, utilizing AI-assisted tools for drafting, restructuring, and reviewing all content to ensure accuracy and consistency. Collaborate with subject matter experts to identify user scenarios and information gaps, then review UI labels and messages for accuracy. Assume the rotating Doc Watcher role to triage product changes requiring documentation and serve as an entry point for external communication. Maintain team standards, processes, and tools while resolving learner issues related to documentation and training.
Required Qualifications
- At least 3 years of experience in technical writing, content development, or instructional design in the software industry
- preferably with Acumatica ERP or other ERP systems
- Experience using AI-assisted writing, editing, research, or productivity tools to support technical content development, instructional design, or content analysis
- Excellent writing and communication skills
- ability to express thoughts in English in a clear, logical, and concise manner
- Advanced user of tools used for content creation, version control, and project and task management
Desired Qualifications
- A degree in English, technical writing, communications, or computer science or alternative credentials
- Expertise in any of the industries Acumatica specializes in
- Prior teaching or training experience
- Knowledge of Acumatica ERP
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