Senior Content Design, Associate
On-site · Brooklyn, New York, United States
Brooklyn, New York, United StatesOn-siteFull TimeSenior LevelNot SpecifiedInvestment BankingEnterprise
Type
Full Time
Level
Senior Level
Education
Not Specified
Company size
Enterprise
Industry
Investment Banking
Job Summary
Senior Content Design, Associate drives content strategy and taxonomy for the Card team, shaping product content within a user experience design framework. Collaborates with cross-functional teams to ensure narrative consistency and cohesive content across products, adheres to brand voice and accessibility guidelines, creates engaging and clear content, analyzes content performance metrics to optimize user experiences, and aligns Card experiences with the Chase digital ecosystem.
Required Qualifications
- 3+ years of experience in content design, or equivalent expertise in editing, and writing - with a focus on digital products and platforms
- Experience in creating content architectures, storytelling, and clear and concise writing
- Demonstrated experience in applying accessibility guidelines and inclusive design to create user-friendly content
- Experience with iterative design techniques, incorporating user feedback and insights for continuous improvement
- Proficient technical literacy in content platforms and understanding their impact on user experience
- Adaptive learner in new financial services products and offerings
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