Senior Consultant, Child Support Enforcement Subject Matter Expert
$98,000–$163,000 year
On-siteMcLean, Virginia, United States or District of Columbia, United States
Job Summary
Support federal initiatives focused on child support technology modernization, program operations, and systems transformation by collaborating with federal staff, state IV-D agencies, and technology partners. Provide subject matter expertise on child support enforcement programs, operations, and technology modernization initiatives while assisting with planning, implementing, and assessing system modernization efforts. Conduct interviews, workshops, and stakeholder engagement activities to review Advanced Planning Documents, feasibility studies, and implementation plans. Develop executive briefings, reports, strategic communications, and technical assistance products alongside modernization frameworks and reusable assets. Analyze modernization portfolios, project performance, and certification readiness to identify opportunities and best practices across states.
Required Qualifications
- Ability to Obtain Public Trust
- Must have the ability to pass a federal background check to serve in a position of public trust
- Bachelors Degree
- FIVE (5) or more years of professional experience in supporting child support (IV-D) programs, state child support agencies, or federal child support initiatives
- Must have a minimum of a bachelor's degree in human services or related field from an accredited college or university
- Master's degree in social work or related field
- Experience developing, reviewing, or supporting Advanced Planning Documents (APDs), annual APD updates, feasibility studies, or federal funding requests
- Knowledge of child support technology systems, certification requirements, federal reporting processes, or modernization practices
- Experience conducting stakeholder interviews, requirements gathering, listening sessions, or technical assistance engagements
- Experience developing executive-level communications, strategic recommendations, reports, briefing materials, and presentations
- Ability to translate complex program, policy, and technical concepts into actionable recommendations for federal and state stakeholders
- Excellent verbal and written communication and collaboration skills to work effectively with federal leaders, state IV-D agencies, technology partners, and cross-functional teams
- Excellent organizational skills and the ability to manage multiple projects and competing priorities
- Proficiency in Microsoft Office Suite, including PowerPoint, Excel, Word, and Teams
- Experience supporting the Office of Child Support Enforcement (OCSE) or state IV-D agencies
- Exposure to system transfers, re-platforming, refactoring, modular modernization, or other technical approaches used in child support system transformation
- Exposure supporting procurement activities, vendor management, project governance, IV&V oversight, or large-scale technology transformation efforts
- Exposure to expenditure reporting, financial trend analysis, cost-benefit considerations, or performance metrics used to inform modernization decisions
- Familiarity with data analytics, dashboard development, visualization tools, and performance reporting
- Familiarity with enterprise modernization approaches, shared services, reusable assets, interoperability, and business process improvement
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