Senior Collections Specialist
On-siteLima, Lima Province, Peru
Lima, Lima Province, PeruOn-siteFull TimeSenior LevelLegal ServicesSmall
Full TimeSenior LevelSmallLegal Services
Job Summary
Own collections end-to-end for assigned client accounts by making outbound calls, negotiating payment plans, and resolving billing disputes with internal teams. Monitor AR aging, analyze client payment behavior, and produce weekly priority lists to feed cash-flow forecasting. Apply and reconcile payments accurately while maintaining organized records of all activity and client communications. Serve as the primary point of contact for partner-level escalations and prepare data-backed write-off recommendations. Support month-end close and track retainer balances to prevent billing cycle issues.
Required Qualifications
- 5+ years of experience in collections, accounts receivable, or a related finance role
- Strong communication skills (English C2 or near-native/native) and the ability to handle difficult payment conversations professionally
- Detail‐oriented, organized, and comfortable managing multiple accounts at once
- Solid understanding of AR processes, invoicing, and payment applications
- Experience using accounting or ERP systems
- Proficiency in Excel and basic financial reporting
- Reliable, persistent, and accountable—someone who follows through and gets results
- Comfortable using AI‐enabled tools, automation, or technology to improve collections workflows, reporting accuracy, and follow‐up efficiency
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