Senior Cloud & AWS Support Engineer
Remote · South Africa
Job Summary
Senior Cloud & AWS Support Engineer to own incident, alert, and request triage in AWS, manage CI/CD pipelines, IaC with Terraform, and provide on-call production support while coordinating with client platform/engineering teams. Responsibilities cover AWS incident response, runbooks, automation, cost control, and hybrid cloud networking; hands-on experience across AWS services (EC2, S3, RDS, VPC, Route 53), IaC (Terraform, CloudFormation), CI/CD (GitHub Actions, CodePipeline, GitLab CI), container tech (Docker/Kubernetes), monitoring (CloudWatch, X-Ray), security and compliance practices, and leadership/mentorship in a client-delivery context.
Required Qualifications
- Bachelor's degree in Computer Science, IT, Engineering, or related field (or equivalent practical experience)
- At least one relevant professional certification (AWS DevOps Engineer, Solutions Architect, SysOps Administrator, CKA, or equivalent)
- South African work authorisation or valid work permit
- Willingness to participate in an on-call rotation for production AWS support
- Ability to travel occasionally for client meetings or site visits
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