Senior Clinical Laboratory Associate (Contract)
On-sitePalo Alto, California, United States
Job Summary
Manage the laboratory equipment management program, including standard operating procedures, inventory tracking in Sapio, and documentation for qualification, maintenance, calibration, and service. Qualify, maintain, and troubleshoot processing equipment such as centrifuges, liquid handlers, and sequencers while coordinating installation, repairs, and decommissioning with suppliers to minimize downtime. Serve as the primary contact for service providers and execute qualification protocols to support regulatory inspections. Partner with automation and technology teams to resolve complex issues, analyze performance metrics, and drive continuous improvement initiatives. Provide hands-on laboratory support for specimen receipt, reagent preparation, and workspace organization while training personnel on equipment operation and safety. Revise operational SOPs and lead team coordination through scheduling, huddles, and task delegation.
Required Qualifications
- Associate degree or equivalent in Biological Sciences, Engineering, Laboratory Technology, or a related scientific or technical field
- At least 5 years of combined experience maintaining, servicing, and troubleshooting laboratory equipment in a regulated production or laboratory environment
- Experience supporting high-throughput production or laboratory operations
- Strong mechanical and technical aptitude with the ability to independently troubleshoot complex laboratory instrumentation and equipment issues
- Experience writing and maintaining controlled documentation, including SOPs, equipment qualification protocols, maintenance records, and other equipment lifecycle documentation
- Strong organizational and project management skills, with the ability to manage multiple equipment projects, service activities, and competing operational priorities simultaneously
- Ability to communicate technical information effectively and collaborate with cross-functional teams, equipment suppliers, and service providers
- Desire to contribute to a diverse, collaborative, and mutually respectful working environment
Desired Qualifications
- Bachelor's degree in Biological Sciences, Engineering, Biomedical Laboratory Sciences, Clinical Laboratory Science, or a related scientific or technical field
- 1+ years of Clinical Laboratory experience or equivalent high-complexity, high-volume laboratory experience
- Experience working in a regulated environment such as CLIA, CAP, NYS, FDA, ISO, and/or GxP
- Experience supporting next-generation sequencing (NGS) laboratory equipment and workflows
- Experience with liquid-handling automation, including Hamilton STAR or equivalent platforms
- Experience supporting laboratory equipment and infrastructure, including freezers, refrigerators, centrifuges, and environmental monitoring systems
- Experience with equipment qualification, calibration, preventive maintenance, service coordination, and equipment lifecycle management
- Experience in reagent manufacturing, preferably in a regulated environment such as cGMP
- Experience participating in laboratory inspections or regulatory audits
- Recent hands-on laboratory experience
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