Senior Client Success Manager
HybridLondon, England, United Kingdom
London, England, United KingdomHybridFull TimeSenior LevelAd-TechMedium
Full TimeSenior LevelMediumAd-Tech
Job Summary
Monitor user acquisition campaign performance and optimize strategies to overachieve client KPIs. Build and manage strategic partnerships while identifying growth opportunities to expand your portfolio. Enable data-driven decision-making by translating complex metrics like ROAS and CPI into clear communications for stakeholders. Lead client meetings, represent the company externally, and introduce new product features aligned with customer stages. This hybrid London role requires 3+ years of mobile programmatic experience and involves weekly travel to Barcelona for team collaboration.
Required Qualifications
- 3+ years of mobile experience managing mobile performance-based user acquisition campaigns on programmatic
- Excellent communication skills (verbal and written) to develop strong relationships with your clients in English
- Analytical, with a deep understanding of cohort analysis and customer acquisition metrics including ROAS, CPM, IPM, CPI, CPA
- Strong understanding of the mobile app industry: actors, media-buying, sellers, suppliers, MMP's
- Proactive, disciplined, and highly organized with the ability to manage and prioritize multiple tasks simultaneously in a timely manner
- Positive attitude, passion for Apps, and a love for problem-solving
- Hybrid model. Work from our co-working 3 days per week and 2 from home
- Possibility of traveling to the Barcelona HQ for collaboration and team-building activities
- Candidates without a legal permit to work won't be considered
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