Senior Claims Specialist - Cyber/MPL/Media
$130,000–$160,000 year
HybridChicago, Illinois, United States or New York City, New York, United States
Job Summary
Analyze claim exposure, determine proper course of action, and pursue claims to conclusion for cyber, media, and technology errors and omissions cases. Set accurate and timely claim reserves, prepare coverage positions for manager approval, and validate indemnity and fee payments. Monitor assigned claims, develop resolution strategies, and attend mediation or arbitration as needed. Document claim details, ensure proper coding, and liaise with insureds, attorneys, and brokers to maintain best practices. Requires a claims adjuster license, 4-8 years of experience, and hybrid work availability. Base salary ranges from $130,000 to $160,000 depending on location, with target incentive compensation and comprehensive benefits including medical, retirement, and tuition reimbursement.
Required Qualifications
- Bachelor's degree or equivalent
- Claims adjuster license
- Valid adjusting licenses in required states and additional states as needed
- Minimum of 4-8 years claim adjusting experience
- Experience handling cyber primary and excess claims, including first party and third-party privacy liability claims, and media liability claims
- Attain expert comfort level in remote and work from home virtual working practices and platforms
- Excellent written and verbal communication skills
- Solid understanding of individual and group performance metrics and KPIs
- Availability for occasional travel
- Team player who has a positive outlook and is flexible, organized, efficient and timely
- Hybrid work with in office attendance 3 days a week
- Role can be based in any of these Axis office locations: NYC, Short Hills - NJ, Red Bank – NJ, Princeton – NJ, Alpharetta, Stamford - CT, or Chicago
Desired Qualifications
- JD a plus
- Experience handling technology errors and omissions and miscellaneous professional liability
- Experience with Excel, Word, PowerPoint, OneNote and SharePoint
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