Senior Claims Manager, GC
On-siteShanghai, Shanghai, China
Job Summary
End-to-end manage claims delivery into NPD launches for Dyson product categories, including developing substantiation plans, executing desktop research, internal data analysis, and external testing. Independently review claims and copy for Marketing & PR campaigns, providing risk assessments to support informed business decisions. Generate substantiation documents for advertising censorship and defend claims against challenges during consumer complaints, market surveillance, or litigation. Expand the external lab network to track industry research and methodology evolution while collaborating with marketing counterparts on claim strategies.
Required Qualifications
- Educational background in science or engineering
- 7+ years working experiences within consumer goods industry
- At least 3 years in the role of claims
- Experience in product development & validation
- Experience in consumer technical insights
- Experience in mixed product development & validation and consumer technical insights
- Rich knowledge on claims and substantiation toolkit
- Good sense of product storytelling
- Knowledge of claim censorship rules
- Knowledge of product regulation and standards
- Excellent multi-task/project management including planning, executing, progress tracking and reporting to cross-category stakeholders
- Strong analytical prowess and logic thinking
- Self-motivation to adapt to a fast-paced, dynamic environment
- Strong resilience and growth mindset
- Ability to quickly learn from projects
- Exceptional communication skills to influence diverse audiences in Dyson global locations and functions
- Fluent English
Desired Qualifications
- Working experience in electrical appliance or personal care industry
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