Senior Change Manager
On-siteYork, England, United Kingdom or Colchester, England, United Kingdom
Job Summary
Oversee multiple change projects within the Hiscox UK transformation portfolio, managing adoption risks and merging initiatives to align with business objectives. Conduct change assessments to determine management requirements, coach project leaders on principles, and lead communities of practice to share best practices. Foster relationships with executive sponsors to drive accountability, while developing communication plans and training content to increase stakeholder awareness and adoption. Facilitate feedback loops to capture lessons learned and advise delivery teams on effective change execution for medium and large initiatives.
Required Qualifications
- Experience designing actionable change plans and aligning them with team dynamics and organisational priorities
- Experience managing change management and engagement activities across multiple initiatives to ensure successful implementation of change initiatives
- Strong interpersonal skills with a focus on relationship-building and tailoring engagement strategies to meet their needs and expectations
- Ability to pivot and adjust in response to changing priorities
- Apply effective problem-solving techniques to simplify complex information, creating actionable insights and strategies for change management
- Ability to use data and insights to refine change strategies and measure success
- Ability to balance business value, customer needs, and technical considerations in decision-making
- A baseline understanding of Agile product development methodologies
- Background in Insurance or another highly regulated or complex industry (e.g., finance, gov & health etc.)
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