Senior Cash Application Analyst
RemotePhilippines
Job Summary
Escalate and resolve high-risk payment exceptions, complex cross-entity reconciliations, and intricate unapplied cash discrepancies as the primary subject matter expert. Partner with Technology and Finance teams to drive automation initiatives, optimize cash-matching rules, and participate in ERP upgrades, testing, and validation. Develop operational reporting, KPI dashboards, and analytics using large data sets to monitor processing accuracy, team productivity, and volume trends. Perform root-cause investigations on recurring payment mismatches, short-pays, and bank file errors to implement permanent process fixes. Coach, mentor, and train Cash Applications Analysts I & II; create and maintain standard operating procedures (SOPs), training materials, and team knowledge bases. Represent Cash Applications in cross-functional forums with Billing, Collections, Treasury, and Accounting to align end-to-end revenue cycle workflows. Audit workflows to ensure compliance with SOX controls and internal accounting policies, leading month-end and quarter-end close reconciliations with minimal supervision.
Required Qualifications
- Minimum of 5 years of progressive operational experience in cash applications, accounts receivable (A/R), revenue cycle management, or financial accounting operations
- Expert-level mastery of double-entry accounting principles, complex A/R reconciliations, bank lockbox/EDI processing, and root-cause ledger auditing
- Expert skills in Microsoft Excel (handling large data sets, complex formulas, data modeling) to synthesize operational metrics and ledger trends
- Demonstrated track record of driving process improvements, leading continuous improvement initiatives, and implementing scalable operational solutions
- Strong communication, stakeholder management, and mentorship skills to influence decisions and coach team members across functions
Desired Qualifications
- Bachelor's degree in Accounting, Finance, Business Administration, or a related field
- Hands-on experience with enterprise ERPs (e.g., Oracle Cloud Fusion, SAP, NetSuite) and analytics/automation platforms (e.g., Power BI, Alteryx, SQL)
- Lean Six Sigma (Green/Black Belt) or formal process improvement accreditation
- Prior experience in high-volume B2B environments, healthcare revenue cycle management, or SaaS enterprise finance
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