Senior Case Manager
On-sitePerth, Western Australia, Australia
Perth, Western Australia, AustraliaOn-siteFull TimeSenior LevelBachelors DegreeEnterprise
Full TimeSenior LevelBachelors DegreeEnterprise
Job Summary
Oversee and manage all aspects of workers' compensation claims for injured workers within a self-insured framework. Coordinate medical care, facilitate return-to-work programs, and ensure compliance with applicable laws and regulations. Collaborate with medical providers, employees, and management to promote a safe and efficient work environment. Assess complex information to make informed decisions and implement effective solutions in a timely manner. This role supports DXC's Insurance Software and BPS division, helping to transform policy, underwriting, and claims systems for global insurers.
Required Qualifications
- Minimum of 2 years of experience in workers' compensation case management
- Experience in a self-insured environment
- Strong knowledge of workers' compensation laws and regulations
- Excellent communication and interpersonal skills
- Ability to manage multiple cases simultaneously and prioritise effectively
- Proficient in Microsoft Office Suite
- Analytical Skills: Ability to assess complex information and make informed decisions
- Attention to Detail: Strong organisational skills with a focus on accuracy
- Problem-solving: Ability to identify issues and implement effective solutions in a timely manner
- Empathy: Understanding the challenges injured workers face and providing compassionate support
Desired Qualifications
- Bachelor's degree in human resources, Business Administration, Nursing, or related field
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