Senior Case Manager - Bilingual - Full Time - 40 Hours/Week - Union (TG10S)

Job Summary

Required Qualifications

• Case Manager ($28.00/hr.): High School Diploma + 4 years’ experience or AA degree in similar field + 3 years’ experience, or CHW Certificate/CADC + 2 – 4 years’ experience, or BA/BS degree in similar field + 2 – 4 years’ experience, or MA/MS degree in similar field + 1 year experience.
• Senior Case Manager ($30/hr.): MA/MS + at least 2 years’ experience, or BA/BS + at least 4 years’ experience, CHW Certificate/CADC + 4 years’ experience.
• Knowledge of local social services and other community resources for underserved populations and severely low-income individuals and families.
• Must show patience, compassion, and empathy to the participants that we serve.
• Must possess excellent charting, recordkeeping, and professional writing skills for daily documentation.
• Must be able to quickly assess and respond to a variety of situations, including medical emergencies, psychiatric emergencies, conflict resolution, de-escalation interventions, as well as other types of crises.
• Computer skills and moderate experience using Microsoft Outlook, Word, and other MS Office applications is required.
• Strong interpersonal skills, a team approach, and the ability to communicate effectively both orally and in writing are essential.
• Demonstrated cultural competency in working with diverse, underserved, and and the ability to communicate in Spanish is desirable. Bi-lingual positions (if open) pay a 5% premium!
• Demonstrates and supports a culture of diversity, equity, inclusion and belonging.
• Great collaborator with the ability to maintain professional, respectful, honest, and calm interactions with residents, staff, and outside partners is required.
• Be able to work as part of a multi-disciplinary team.
• Must be comfortable facilitating groups and hosting events and activities.
• Be committed to the mission and values of Episcopal Community Services.
• As a Bilingual (Spanish-speaking) Case Manager III, must be fluent in both written and oral communication and comprehension in Spanish
• OTHER
• Must secure finger image screening and annual TB screening.
• Must be able to meet physical requirements of the position which may include long periods at a desk and/or computer workstation, some travel to various sites, and lifting of up to 20 lbs.