Senior Business Systems Analyst

Senior Business Systems Analyst at Genworth, focusing on designing, implementing, and managing technology solutions that underpin data-driven customer service initiatives. The role supports the Business Intelligence CoE by enabling governance, reusable data solutions, and scalable analytics across the enterprise. Responsibilities include providing guidance on BI tools (Alteryx, Apex, Power BI), aligning solutions with enterprise architecture, enforcing governance standards, monitoring data governance and security compliance, defining development standards and optimization techniques, managing BI work intake and prioritization, creating documentation and training materials, fostering self-service analytics, and collaborating with cross-functional teams to drive automation and migration toward strategic platforms (e.g., Databricks, cloud services). The role emphasizes accountability, data stewardship, and continuous learning within the analytics community, with opportunities to shape the future of data-driven processes.