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Senior Business Manager (Account Manager)
On-site · High Point, North Carolina, United States
Job Summary
Senior Business Manager leads client partnerships and manages complex portfolios at Thermo Fisher Scientific. Oversees demand planning, forecasting, contract negotiations, and financial performance; acts as internal client advocate, coordinating with site functions to ensure service levels and contract compliance. Partners with sales to identify product and service expansion opportunities, builds extended service proposals, and supports budgeting and annual operating plans. Requires a Bachelor’s degree and 5-8 years in pharma/biotech or regulated manufacturing, with strong negotiation, contract management, and cross-functional collaboration skills; travel up to 25%.
Required Qualifications
- Bachelor’s degree required
- 5-8 years of experience in pharmaceutical/biotech industry or regulated manufacturing environment, preferably in CDMO environment
- Experience managing commercial contracts and pricing strategies
- Experience with sales operations planning (S&OP) and demand forecasting
- Travel up to 25% as needed
- Strong negotiation and contract management skills
- Clear communication and presentation abilities
- Demonstrated success in business management, client relationship management, or similar commercial roles
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