Senior Business Development Manager (North America)
On-site · Bengaluru, Karnataka, India
Job Summary
Senior Business Development Manager for North America based in Bangalore. Generate qualified opportunities by prospecting, researching assigned accounts, and building an effective sales pipeline. Interrupt conversations with high-profile personas, represent Freshworks, and pitch products through compelling emails and campaigns. Must have 4+ years of customer-facing sales/BD experience, be willing to work in-office five days a week, and ideally have prior North America market exposure (night shift). Strong written and oral communication, empathy for customers, learning mindset, and ability to collaborate with internal stakeholders. Responsibilities include cold calling, CRM updates (Salesforce), PowerPoint presentations to demonstrate capabilities, and tailoring approaches to regional market nuances. Familiarity with tools such as Sales Navigator, ZoomInfo, and Demandbase is a plus.
Required Qualifications
- 4+ years of work experience in any customer-facing sales/BD role
- Willingness to work in-office for 5 days a week
- Prior experience with the North America Market - Preferred (night shift)
- Clear, concise, and effective written and oral communication skills
- Empathy towards customers and understanding their needs
- Ability to multi-task and manage your tasks effectively
- Ability to ask the right questions and qualify a customer's needs
- Ability to ask open-ended questions and understand the customer's pain points
- Ability to do a PowerPoint presentation and explain the capabilities of our products to customers
- Understand the Regional nuances of designated market
- Experience in cold calling
- Understanding the Sales metrics and numbers
- Capture Minutes and Meetings and update CRM Meticulously (Salesforce)
- Good to have: Sales navigator, Zoominfo and Demandbase
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