Senior Business Analyst
Hybrid · Bratislava, Bratislava Region, Slovakia
Job Summary
Senior Business Analyst to support design, development, and implementation of operational and policy administration processes across the insurance value chain. Gather, analyse, and document business and operational requirements; design and optimise policy administration and servicing processes; translate business requirements into clear functional specifications for development teams; collaborate with technology teams to ensure alignment; participate in testing activities (UAT), validation of delivered functionality, and operational readiness; assist in documenting processes, procedures, and workflows; contribute to change management and implementation planning; identify improvement opportunities and support their implementation. Requires university degree in a related field, experience in insurance or financial services, strong requirements gathering and stakeholder engagement, knowledge of policy administration systems, analytical/problem-solving skills, ability to work with both business and IT teams, and fluency in English.
Required Qualifications
- University degree in Business Administration, Finance, Information Technology, or a related field
- Experience in business analysis within insurance or financial services
- Strong requirement gathering, documentation, and stakeholder engagement skills
- Good understanding of policy administration systems and operational workflows
- Strong analytical thinking and problem-solving capabilities
- Ability to translate business needs into structured functional requirements
- Experience working with both business stakeholders and IT teams
- Strong communication skills and ability to work in an international environment
- Fluency in English
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