Senior Business Analyst
On-siteCheadle, England, United Kingdom
Job Summary
Gather, analyse, and manage business requirements to bridge the gap between business needs and technology solutions within an Agile/Waterfall framework. Define scope, support estimation, and document processes, business rules, and key artefacts while conducting DPIAs and DPAs for regulatory compliance. Translate requirements into epics, features, and user stories, then facilitate agile delivery through story refinement, design validation, and cross-team collaboration. Lead sprint reviews, manage incidents and service requests in line with SLAs, and perform root cause analysis to enhance system stability. Work closely with stakeholders, SMEs, and delivery teams to ensure solutions align with strategic objectives and deliver measurable value.
Required Qualifications
- Proven ability to plan, design, and lead effective workshops
- Strong analytical mindset with a solid understanding of structured business analysis techniques
- Excellent presentation, written, and verbal communication skills
- Confident operating across all levels of the business, with the ability to adapt communication style to suit different audiences
- Skilled in stakeholder management, with the confidence to challenge constructively when appropriate
- Capable of translating complex business and technical requirements into clear, actionable insights for delivery teams
- Proven stakeholder management skills with the confidence to challenge constructively when appropriate
- Strong ability to translate complex business and technical requirements into clear deliverables for the delivery team
- Experienced in managing multiple workstreams simultaneously while maintaining high standards
- Highly organized and adaptable, with a flexible approach to work and the ability to multitask effectively within a collaborative delivery team
- Resilient under pressure, with experience contributing to the resolution of high-profile incidents as part of a wider team
- Must be able to utilise industry-standard tools and best practices to capture all technical, functional, and non-functional requirements within an Agile/Waterfall framework
- Apply appropriate techniques such as use cases, UML diagrams, and business/technical process maps to ensure requirements are clearly defined and actionable for the delivery team
- Gather, analyse, and manage requirements, ensuring traceability and alignment with business goals
- Define scope, support estimation, and contribute to business case and delivery planning
- Document processes, business rules, and key artefacts, driving continuous improvement
- Conduct DPIAs and DPAs to ensure regulatory and data protection compliance
- Support roadmap planning, backlog prioritisation, estimation, and delivery governance
- Translate requirements into epics, features, and user stories with clear acceptance criteria
- Facilitate agile delivery through story refinement, design validation, and cross-team collaboration
- Lead sprint reviews, support testing and release readiness, and ensure solutions meet business needs
- Provide application support, managing incidents, service requests, and issues in line with SLAs
- Perform root cause analysis and implement improvements to enhance system stability
- Support production releases, deployment verification, and early life support
- Ensure compliance with operational and change management standards
- All successful applicants will undergo relevant employment reference, financial and criminal record checks
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