Senior Business Analyst till vårt ServiceNow-team
HybridStockholm, Stockholm, Sweden
Stockholm, Stockholm, SwedenHybridFull TimeSenior LevelInformation Technology And ServicesEnterprise
Full TimeSenior LevelEnterpriseInformation Technology And Services
Job Summary
Analyze business needs, identify improvement areas, and ensure technical solutions meet operational requirements. Collaborate with customers, development teams, and stakeholders to drive effective solutions. Lead and facilitate workshops to gather and prioritize requirements. Document processes, propose improvements, and drive implementation of new working methods. Support customers in change management and business process optimization. Work within agile teams to contribute to an efficient delivery process.
Required Qualifications
- Flerårig erfarenhet som Business Analyst inom IT och mer specifikt ServiceNow
- Erfarenhet av kravhantering, processanalys och verksamhetsutveckling
- Förståelse för ITSM, ITIL och agila arbetsmetoder
- God förmåga att kommunicera och samarbeta med både tekniska och affärsmässiga intressenter
- Relevant akademisk utbildning inom IT, ekonomi eller motsvarande
- Flytande svenska och engelska, både i tal och skrift
- Giltig legitimation
- Bakgrundskontroll
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