Senior Business Analyst
RemoteUnited States
Job Summary
Manage Agile/IT projects and the software development life cycle by defining scope, schedules, and delivery plans while mitigating risks and resolving deviations. Facilitate workshops to create shared stakeholder understanding, decompose epics into user stories, and document acceptance criteria for development teams. Support change management, training, and strategic planning across technical environments by managing customer expectations, implementing project governance, and mentoring team members. Escalate and resolve team issues to ensure effective business engagement. Requires 5+ years of Salesforce experience, Certified Scrum Master certification, and Federal Clearance.
Required Qualifications
- Authorized to work for any U.S. employer
- Ability to obtain a Federal Clearance
- Bachelor's Degree, or equivalent years of experience in the field
- Certified Scrum Master certification, or equivalent agile credential
- 5+ years of experience as a Business Analyst, or in Salesforce Functional/Systems/Admin roles supporting custom software for federal missions
- Familiarity with Agile methodologies and tools such as Jira and Confluence
- Strong critical thinking and problem-solving abilities
- Excellent communication skills (verbal and written) with an ability to present to both technical and non-technical audiences
- Experience guiding teams through user story creation, dependency mapping, and optimal solution design
- Strong interpersonal skills, customer-centric approach, and the ability to thrive in diverse environments
- Proven track record as a collaborative team player and leader
- Strong organizational and analytical capabilities
Desired Qualifications
- Master's Degree or equivalent years of experience in Information Technology
- Experience working in federal government contracting and project management
- Active Federal Clearance
- Experience with Human-Centered Design, UI/UX Designers, and Service Design
- Familiarity with Mural and/or Lucid for visual collaboration
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