Senior Business Analyst
$100,000–$160,000 year
RemoteUnited States
Job Summary
Lead the collection, refinement, and management of user requirements from initial discovery through full-scale deployment of Salesforce systems. Facilitate meetings and workshops to create shared understanding with stakeholders, decompose epics into features and user stories, and define acceptance criteria for development teams. Define project scope and schedule while managing risks, issues, and deviations to ensure timely delivery of value. Support change management efforts, training, and strategic planning across technical and functional environments. Collaborate with product teams to remove roadblocks, mentor team members, and implement an effective system of project governance.
Required Qualifications
- Authorized to work for any U.S. employer
- Ability to obtain a Federal Clearance
- Bachelor's Degree, or equivalent years of experience in the field
- Certified Scrum Master certification, or equivalent agile credential
- 5+ years of experience as a Business Analyst, or in Salesforce Functional/Systems/Admin roles supporting custom software for federal missions
- Familiarity with Agile methodologies and tools such as Jira and Confluence
- Strong critical thinking and problem-solving abilities
- Excellent communication skills (verbal and written) with an ability to present to both technical and non-technical audiences
- Experience guiding teams through user story creation, dependency mapping, and optimal solution design
- Strong interpersonal skills, customer-centric approach, and the ability to thrive in diverse environments
- Proven track record as a collaborative team player and leader
- Strong organizational and analytical capabilities
Desired Qualifications
- Master's Degree or equivalent years of experience in Information Technology
- Experience working in federal government contracting and project management
- Active Federal Clearance
- Experience with Human-Centered Design, UI/UX Designers, and Service Design
- Familiarity with Mural and/or Lucid for visual collaboration
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