Senior Business Analyst, Revenue
On-siteOttawa, Ontario, Canada
Job Summary
Act as the Senior Business Analyst for the Revenue Management stream within Agile delivery teams, supporting the design, configuration, and rollout of BSS capabilities across the Lead-to-Cash lifecycle. Elicit, analyze, and manage end-to-end business and system requirements spanning product catalog, pricing, rating, charging, billing, invoicing, taxation, collections, dispute handling, revenue assurance, and revenue recognition. Own requirements traceability for the quote-to-cash chain, ensuring accurate flow from quote and order through to invoice, general ledger, and revenue recognition. Partner with Finance, Commercial, and vendor teams to define monetization and billing requirements for LEO enterprise services across aviation, maritime, government, and fixed use cases. Translate business needs into functional and non-functional requirements, user stories, and acceptance criteria while maintaining full traceability using Jama, Jira, and Confluence. Document current- and future-state revenue business processes, secure business sign-off prior to build, and groom the backlog for developers and testers. Define and support user acceptance testing, test cases, and defect triage to ensure data integrity across billing, finance interfaces, and reporting. Lead requirement workshops and facilitate cross-functional stakeholder groups to reach consensus on commercial, operational, finance, and technical perspectives.
Required Qualifications
- 20+ years of experience leading or supporting revenue management, billing and finance transformation processes in a similar role
- Bachelor's degree in Accounting, Finance, Commerce or a related discipline
- The successful candidate must be able to work in Canada and obtain an Enhanced Reliability security clearance
- Deep, hands-on experience across the Record-to-Report and Quote-to-Cash streams, including subledger-to-general-ledger integration, month-end close, billing, reconciliations, revenue assurance and revenue recognition
- Experience designing Quote-to-Order / Quote-to-Cash processes on Salesforce
- Proven ability to author BRDs, user stories, process maps, test strategies and acceptance criteria, and to maintain requirements traceability using tooling such as Jama, Jira and Confluence
- Experience delivering large-scale enterprise implementations using both Agile (SAFe) and Waterfall methodologies, including enterprise testing, data migration and change management
- Experience with Jira/Confluence/MS Office tools
- Strong verbal and written communication skills in dealing with clients, internal and external stakeholders, senior management and staff
- Ability to effectively communicate to technical and non-technical individuals, including executive leadership
- Experience in the document management/contracting space is an asset
- Bilingual in English and French an asset
Desired Qualifications
- Prior experience supporting Telesat Lightspeed — or a comparable greenfield telecom/LEO business support systems (BSS) transformation — is highly desirable
- Experience with telecom billing and monetization platforms, ideally Netcracker; broader enterprise ERP experience (e.g., Oracle, Dynamics 365) is a transferable asset
- Experience working in cross-functional technical teams and leading global/multi-country implementations is an asset
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