Senior Business Analyst
On-site · Frisco, Texas, United States
Job Summary
Senior Business Analyst at Public Storage leading and executing the BA function in a hybrid leadership role. Responsible for requirements discovery and documentation, backlog grooming, stakeholder engagement, and alignment across Product, Engineering, UX, QA, Architecture, and Release teams. Guides consultants, establishes best practices, maintains a clean backlog for multiple Scrum teams, leads requirement sessions, translates high-level initiatives into actionable user stories, and ensures traceability across requirements, design, testing, and deployment. Partner with cross-functional teams (Marketing, Revenue Management, Operations, CX) to avoid misalignment and support UAT, release planning, and governance. Requires extensive BA experience, strong communication, agile delivery experience, and technical fluency. In-person five-days-a-week office expectation with up to three remote days per month; sponsorship not available.
Required Qualifications
- 7–10+ years of hands-on Business Analyst experience in a digital or technology-focused environment
- 2–5+ years managing or leading Business Analysts or Agile delivery teams
- Strong understanding of website and mobile app development processes
- Expertise with Agile/Scrum, refinement practices, and SDLC methodologies
- Exceptional written and verbal communication skills, including the ability to interact confidently with Directors and VPs
- Highly organized, self-directed, and proactive—operates independently and anticipates needs
- Strong analytical and problem-solving skills with the ability to break down complex features
- Technical fluency (APIs, data flows, front-end/back-end constraints, digital platform capabilities)
- Workplace: office five days a week with up to three flexible remote days per month
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