Senior Business Analyst
HybridCambridge, Massachusetts, United States
Job Summary
Lead registrar operations including enrollment services, academic planning, and policy development. Act as a key liaison to Harvard University Information Technology, Harvard College, and the Griffin Graduate School of Arts and Sciences to guide process reinvention across Academic Planning, Enrollment Services, and Information & Records Management. Conduct data reporting and analysis for student records, lead complex user acceptance testing for student information systems, and facilitate critical training for new employees. Serve as the primary facilitator for data governance best practices and mentorship within the Registrar's Office. This role supports the Faculty of Arts and Sciences' historic undergraduate and graduate programs.
Required Qualifications
- Bachelor's degree or equivalent work experience
- Minimum of 7 years' relevant work experience
- Bachelor's degree in statistics, business analytics, computer science, information technology or related field
- Master's degree in statistics, business analytics, computer science, information technology, higher education administration or related field
- 7+ years of post-secondary work experience with 3 to 5 years in business analysis, project management, registrar or other higher education unit
- Experience using data for decision-making, reporting, and analysis
- Experience using Peoplesoft Campus Solutions and its various modules and tools, and/or other student information systems
- Strong communication skills
- Demonstrated team performance and leadership skills, service mindset approach, and the ability to act as a trusted advisor
- Completion of Harvard IT Academy specified foundational courses (or external equivalent) preferred
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