Senior Business Analyst - Commercial Insurance - Excess & Surplus
On-siteNew York City, New York, United States
Job Summary
Lead requirements gathering for complex Excess & Surplus insurance initiatives by facilitating workshops, interviews, and process mapping sessions with underwriting, claims, and operations teams. Translate business needs into detailed functional specifications, user stories, and acceptance criteria while partnering with IT architects to design and deliver end-to-end solutions from concept through deployment. Conduct gap analyses, develop test cases, and recommend process improvements that align with regulatory requirements and operational best practices. Mentor junior analysts and contribute to transformation projects migrating core systems from legacy platforms to modern, cloud-based architectures. Serve as a subject matter expert on E&S products, rating, policy issuance, and claims workflows to guide IT teams in delivering solutions that streamline processes and reduce risk.
Required Qualifications
- 10+ years of business analysis experience
- at least 7 years in the Excess & Surplus insurance domain
- Proven track record of delivering end-to-end IT solutions in a complex, regulated environment
- Deep knowledge of E&S insurance processes, including underwriting, policy administration, and claims
- Strong skills in requirements elicitation, process modeling, and documentation (e.g., BPMN, UML)
- Experience with Waterfall, Agile, and Water-Scrum-Fall delivery methods, and the ability to adapt to hybrid approaches
- Hands-on experience with transformation projects—especially migrating from legacy systems to cloud-based solutions
- Familiarity with policy administration systems, rating engines, and integration with third-party data providers
- Exceptional communication skills—able to translate technical concepts into business language and vice versa
- A collaborative mindset and the ability to influence without direct authority
- Minimum of a 4-year degree from an accredited institution
- successfully passing an E-Verify Check
Desired Qualifications
- claims domain experience
- Business, Information Systems, or related field
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.