Senior Banking Consultant
On-sitePort Macquarie, New South Wales, Australia
Job Summary
Act as an ANZ products initiator and role model while supporting the Branch Manager in delivering retail strategy and managing day-to-day branch operations. Identify and prioritize complete financial needs for customers through needs-based conversations, specifically guiding them through the property purchasing journey. Provide professional advice on home loans, insurance, and investment products, while taking responsibility for risk-based customer knowledge. Support junior staff with complex customer needs and maintain a positive, relationship-based approach to service delivery. This 12-month secondment at 63 Horton Street, Port Macquarie, requires full-time hours and prioritizes customer experience and strategic alignment.
Required Qualifications
- Prior experience in developing strong relationships in a customer focused role
- Significant experience in financial services, preferably within the retail banking sector
- Excellent communication and interpersonal skills
- Leadership and coaching capabilities
- Experience in being an influential user and promoter of technology
- Ability to multi-task, highly adaptable to change and ambiguity
Desired Qualifications
- 100% of the skills listed above
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