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Bank of AmericaPosted 1 week ago

Senior Banker - Silverado and Bermuda Financial Center

$54,018–$66,040 year

On-siteLas Vegas, Nevada, United States

Full TimeSenior LevelLarge

Job Summary

Conduct first-point-of-contact service for financial center clients by uncovering personal banking needs for individuals and small businesses. Deepen relationships through outbound calls, consistent follow-up routines, and self-service technology training. Partner with teams to deliver consumer and small business solutions while managing account openings, maintenance, and digital assisted shopping. Adhere to regulatory guidelines and optimize the client experience using available resources and processes. Work weekends and extended hours to meet individual and team goals.

Required Qualifications

  • Minimum of one year demonstrated sales experience in a relationship-oriented and client-centric environment
  • Enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client
  • Collaborates effectively to get things done, building and nurturing strong relationships
  • Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives
  • Confident in identifying solutions for helping new and existing clients based on their needs
  • Strong written and verbal communications skills
  • Can communicate effectively and confidently and is comfortable engaging all clients (in-person and by phone)
  • Ability to learn and adapt to new information, technology platforms, handle ambiguity and adapt to changing circumstances
  • Applies strong critical thinking and problem-solving skills to meet clients' needs
  • Demonstrates effective time management skills and the ability to organize, prioritize and perform multiple tasks simultaneously
  • Is a commissioned notary or can successfully obtain a notary commission in the state you work within a few months of start date in role (exact timeframe varies by location due to differing state laws)
  • Must be able to work weekends and/or extended hours, which may include being scheduled at any financial center location within a reasonable distance

Desired Qualifications

  • Associate's Degree or Bachelor's Degree in business, finance or a related field
  • Experience working in a financial center where goals were met or exceeded
  • Retail and/or sales experience in a salary plus incentive environment
  • Experience working in an environment with individual and/or team goals where goals were routinely met or exceeded
  • Experience with financial information, spreadsheets and financial skills
  • Knowledge of banking products and services
  • Strong computer skills including Microsoft applications and previous experience utilizing laptop technology
  • Active Listening
  • Business Acumen
  • Customer and Client Focus
  • Oral Communications
  • Problem Solving
  • Account Management
  • Client Experience
  • Branding
  • Client Management
  • Client Solutions Advisory
  • Relationship Building
  • Business Development
  • Pipeline Management
  • Prospecting
  • Referral Identification
  • Referral Management

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