Senior Banker - Gunbarrel Financial Center
On-site · Chattanooga, Tennessee, United States
Job Summary
Senior Banker at Bank of America in Chattanooga Financial Center serves as the first point of contact for clients, helping uncover personal and small business banking needs, offering appropriate solutions, and connecting clients to specialists. Responsibilities include deepening client relationships through platform services, supporting self-service or transactional activities, delivering operational excellence and accuracy, and proactively connecting with clients via outbound calls with follow-up routines. The role emphasizes client care, adherence to regulatory requirements, training clients on using self-service technologies, and leveraging resources and processes to open accounts, maintain accounts, and perform day-to-day activities.
Required Qualifications
- Minimum of one year demonstrated sales experience in a relationship-oriented and client-centric environment
- Enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results
- Collaborates effectively to get things done, building and nurturing strong relationships
- Strong written and verbal communications skills
- Comfortable engaging all clients (in-person and by phone)
- Ability to learn and adapt to new information, technology platforms, handle ambiguity and adapt to changing circumstances
- Applies strong critical thinking and problem-solving skills to meet clients' needs
- Demonstrates effective time management skills and the ability to organize, prioritize and perform multiple tasks simultaneously
- Must be able to work weekends and/or extended hours, which may include being scheduled at any financial center location within a reasonable distance
- Must be a commissioned notary or able to obtain notary commission within a few months of start date
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