Senior Banker
On-site · Scottsdale, Arizona, United States
Job Summary
Senior Banker at Bank of America serves as the primary contact for financial center clients, uncovering personal banking needs for individuals and small businesses, recommending solutions, and linking clients to specialists. Responsibilities include deepening client relationships through platform services, supporting self-service or transactional activities, delivering exceptional client care, outbound follow-ups, and adherence to regulatory requirements. The role emphasizes proactive client engagement, collaboration with teams to provide consumer and small business solutions, and guiding clients through transactions using available resources and digital tools.
Required Qualifications
- Minimum of one year demonstrated sales experience in a relationship-oriented and client-centric environment
- Enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client
- Collaborates effectively to get things done, building and nurturing strong relationships
- Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives
- Confident in identifying solutions for helping new and existing clients based on their needs
- Strong written and verbal communications skills
- Can communicate effectively and confidently and is comfortable engaging all clients (in-person and by phone)
- Ability to learn and adapt to new information, technology platforms, handle ambiguity and adapt to changing circumstances
- Applies strong critical thinking and problem-solving skills to meet clients' needs
- Demonstrates effective time management skills and the ability to organize, prioritize and perform multiple tasks simultaneously
- Is a commissioned notary or can successfully obtain a notary commission in the state you work within a few months of start date in role
- Must be able to work weekends and/or extended hours, which may include being scheduled at any financial center location within a reasonable distance
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