Senior Banker - Bowery And Hester Financial Center - Mandarin Required
$54,018–$66,040 year
On-site · New York City, New York, United States
Job Summary
Senior Banker role at Bank of America in the Bowery/Hester Financial Center (New York, NY) focused on serving as the first point of contact for financial center clients, uncovering personal banking needs for individuals and small businesses, and connecting clients with specialists. Responsibilities include deepening client relationships through platform services, guiding clients through self-service and transactional activities, and delivering exceptional client care. The role requires outbound client outreach, consistent follow-up, adherence to regulatory guidelines, and the ability to work weekends/extended hours. Notary commission is required (or eligible to obtain) within a few months of start date. Mandarin language proficiency is required. Strong skills in relationship-building, sales, problem-solving, communication, and knowledge of banking products are essential.
Required Qualifications
- Minimum of one year demonstrated sales experience in a relationship-oriented and client-centric environment
- Strong written and verbal communications skills
- Ability to learn and adapt to new information and technology platforms
- Comfortable engaging clients in-person and by phone
- Notary commission or ability to obtain one within a few months of start date
- Availability to work weekends and/or extended hours
- Experience identifying solutions for clients based on needs
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