Senior Bank Teller/ Senior Financial Services Representative
On-siteDothan, Alabama, United States
EXPIREDDothan, Alabama, United StatesOn-siteFull TimeSenior LevelMedium
Full TimeSenior LevelMedium
Job Summary
Greet clients in the lobby, process deposits and payments, and issue receipts for various account types. Manage daily cash handling duties, including verifying checks, cashing transactions, and redeeming US Savings Bonds. Provide account information, process credit card and utility payments, and transmit payment data by daily cut-off. Direct client inquiries to appropriate channels and refer questionable transactions to supervisors. Comply with federal, state, and local banking regulations. Work Saturdays and maintain regular attendance.
Required Qualifications
- High School Diploma or equivalent
- Prior experience in cash handling
- Exceptional customer service skills
- Six months of banking experience which includes new account opening experience, completion of Cash Vault custodian duties, and completion of ATM custodian duties
- Ability to apply general accounting knowledge (debits, credit, balancing) to processes
- Ability to cross-sell banking products and services
- Ability to apply knowledge and sound judgment in decision-making using established guidelines
- Cash handling experience
- Thorough knowledge of various Teller Drawer equipment (PODs, Recyclers, traditional cash drawers, etc.)
- Proficient level of computer competency including Microsoft Windows (Word, Excel, Outlook), typing and ten-key proficient
- Strong math skills
- Strong written and oral communication skills
- Detail oriented and ability to function in a team environment
- Demonstrates ability to maintain a positive attitude
- High level of integrity
- Able to maintain regular and predictable attendance
- Willing to accept new ideas and methods and be agreeable to change
- Able to routinely stand, sit, bend and stoop
- Occasionally lift or carry loads up to 40 pounds
- Ability to stand for long periods of time as needed
- Frequently and regularly required movements using wrists, hands, and/or fingers
- Average, ordinary, visual acuity necessary to prepare and inspect documents or products and operate machinery
- Ability to hear average or normal conversations and receive ordinary information
- Must be available to work the required schedule of the branch office to include Saturdays
Desired Qualifications
- May be required to travel to various branch locations
- May be required to travel to training sessions or meetings
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