Senior AV Support Technician
On-site · Indianapolis, Indiana, United States
Job Summary
Senior AV Support Technician responsible for advanced AV setup, troubleshooting, event support, and optimization across large meetings and high-profile events. Will serve as escalation point for complex AV issues, design and optimize AV configurations, mentor Level 1 technicians, coordinate with IT to integrate AV with network infrastructure, manage vendor relationships, and provide thorough documentation and reporting on equipment usage, downtime, and recurring issues.
Required Qualifications
- Proficiency in AV control systems (Crestron, Extron, AMX) and ability to program or configure them
- Strong knowledge of audio systems, video conferencing platforms (Zoom, Webex, Microsoft Teams), and presentation equipment
- Deep understanding of signal flow, networking for AV systems, and digital/analog AV connections (HDMI, SDI, Dante, AES)
- Experience in designing and deploying large-scale AV systems
- Advanced certifications in AV technology (CTS-I, CTS-D, or similar) preferred
- Leadership abilities with mentoring junior technicians
- Excellent communication and interpersonal skills
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