Senior Automation Program Director
Remote · United States
Job Summary
Senior Automation Programme Director overseeing end-to-end live automation projects across regions, owning the programme’s single source of truth, and serving as the primary client liaison. Lead cross-functional automation teams, manage risks and issues, produce senior-status reports, and define and enforce standard ways of working and documentation. Responsibilities include cross-regional stand-ups, capacity planning, escalation management, client-facing communications, development of playbooks and RACI artifacts, and ensuring delivery quality and alignment with client expectations. Requires hands-on experience with creative automation tools and production workflows, strong leadership of Automation Delivery Specialists, and comfort operating in a remote, multi-time-zone environment.
Required Qualifications
- Significant experience in programme or project management within a creative production, post-production or marketing agency environment
- Demonstrable hands-on experience with creative automation tools and workflows (e.g., OMG, Celtra, CHILI Publish, or equivalent platforms)
- Proven track record managing complex, multi-region programmes with multiple concurrent workstreams and stakeholders
- Experience running senior client relationships; comfortable in difficult conversations and under pressure
- Strong commercial awareness and ability to manage scope and budgets
- Excellent written and verbal communication; trusted status updates and clear escalations
- Highly organised and detail-oriented with a system for governance and documentation
- Able to think two weeks ahead; proactive problem-solver
- Comfortable working across time zones, cultures, and regions
- Self-directed and proactive, requiring minimal close management
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