Senior Associate

Senior Associate at Voya India (a Voya Financial subsidiary) based in Bangalore with hybrid work arrangement. Responsible for processing participants plan-level transactions, maintaining client confidentiality, researching and responding to queries from business partner transaction processing teams, collaborating with onshore partners, and participating in process improvements and automation. Must possess strong communication and analytical skills, be self-starting and target-oriented, have knowledge of MS Office, and be flexible to work night shifts when required. Primary and secondary skills include Wealth Operations and Retirement Services, with experience in Money OUT (Death Claim, Death Ben, RMD, Plan Payout) and completing tasks within defined SLAs.