Senior Associate Specialist - Data Center Operations
On-siteKolkata, West Bengal, India
Job Summary
Design, plan, install, and maintain mechanical, electrical, plumbing, and other infrastructure systems in mission-critical data center environments. Perform hands-on assistance with major systems including electrical, HVAC, CRAC/CRAH units, power distribution, and fire systems. Conduct regular maintenance, troubleshoot problems, and analyze operating conditions to recommend preventative methods. Coordinate emergency responses, manage vendor supervision, and ensure compliance with safety standards. Complete work orders, order parts, and monitor facility assets within budget and policy. This role supports the Critical Facilities Operations and Maintenance management team at NTT Global Data Centers, helping clients scale their digital businesses across over 150 global locations.
Required Qualifications
- Bachelor's degree or equivalent in engineering or related field
- Moderate level experience working in a similar engineering role, preferably a data center environment
- Relevant demonstrated experience in electrical, HVAC, mechanical, controls, or other technical engineering and maintenance field
- Relevant experience interpreting blueprints/CAD drawings
- Relevant experience in facilities / building maintenance
- Moderate level experience in designing, planning, installing and / or maintaining mechanical, electrical, plumbing, and other infrastructure systems in mission-critical, high-risk, or high-reliability environments such as data centers or utilities infrastructure
- Developing knowledge of Microsoft Office Suite - Word, Excel and Outlook
- Developing knowledge of CMMS systems
- Developing knowledge of critical facilities operations and maintenance
- Developing knowledge of mechanical, electrical, and life safety monitoring and control systems typically used in critical environments
- Excellent communication skills, both written and verbal
- Demonstrates good analytical skills, having an ability to analyze, refine, summarize, and clearly present data and information
- Ability to prioritize and meet tight deadlines and is comfortable working in a fast-paced and constantly evolving environment
Desired Qualifications
- Trade Certification or state license in Electrical or Mechanical (HVAC) preferred
- Professional affiliations (7x24 Exchange, IFMA, Data Center Pulse, etc.) preferred
- Ability to maintain a positive and professional working relationship with cross functional teams
- Possesses passion for service, self-motivated, proactive by going beyond the call of duty and has an ability to handle multiple tasks
- Ability to maintain a positive and professional working relationship with cross functional teams
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