Senior Associate - ServiceNow Developer
$124,000–$177,000 year
Remote
Job Summary
Design, develop, and maintain ServiceNow solutions across ITSM, ITOM, SAM Pro, and CMDB modules while customizing workflows, business rules, and integrations using REST, SOAP, and Integration Hub. Build enterprise integrations with MuleSoft and AWS Terraform, optimize platform performance through code reviews, and troubleshoot complex issues ensuring scalability and security. Lead technical initiatives by mentoring junior developers, promoting engineering best practices, and supporting LeanIX administration and application portfolio management. Participate in platform upgrades, release management, and remediation activities to deliver scalable platform capabilities.
Required Qualifications
- Bachelor's degree in computer science, Information Technology, Engineering, or related field
- 7+ years of hands-on ServiceNow development experience
- Strong experience with JavaScript, Flow Designer, Integration Hub, REST/SOAP APIs, MID Server, and ServiceNow scripting
- Experience implementing and supporting ITSM, ITOM, CMDB, SAM Pro, HAM Pro, and related ServiceNow applications
- ServiceNow CIS certifications (ITSM, ITOM, SAM Pro, Vulnerability Response)
Desired Qualifications
- Experience administering or integrating LeanIX Enterprise Architecture
- Experience with Apptio or other IT Financial Management/Enterprise Architecture platforms
- AWS, Terraform, MuleSoft, and Python experience
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